As such, all businesses can benefit from having a positive BBB rating. org is not necessarily a consumer review website. It's mainly intended to provide factual investigations of consumer claims of business misconduct. Travel, hospitality, or entertainment industries can benefit from customer reviews on Tripadvisor.

It's a free online platform for businesses to sign-up. It is considered the most prominent travel website that is visited by worldwide audiences. Tripadvisor and its associated websites more than 15 niche-specific are targeted to travelers.

Their business model allows businesses that meet their operational criteria to be listed on their website. Customers can then provide and review previous rankings and make reservations directly from their platform. Some other review websites you might consider based on your needs include Foursquare, Manta for local referral , your Facebook Page for customer feedback , Glassdoor for recruiting employees based on business listings , Yellow Pages online, and Opentable for restaurants.

While hundreds of consumer product and service review websites are available, these seven represent the top shelf for businesses in their specific industries. While having your customers publish reviews on these websites helps increase your online reputation, proper management of these reviews is more important.

Get more online reviews and turn your customers into raving fans with ReviewsOnMyWebsite review generation software. Start a day free trial. Businesses can now automate and streamline the gathering of customer feedback thanks to new technologies.

ReviewsOnMyWebsite allows you to request reviews from your customers on several of these highly influential websites. Plus, once the customer leaves a review on Google or Amazon, you can easily showcase those testimonials directly on your website.

What are Business Review Sites? Why Reviews on Consumer Review Websites are Important for Your Business Contrary to popular belief, consumer reviews that don't highlight your business in a positive light are not always bad.

Provides Important Feedback While star rating reviews assign a scale of satisfaction, a written review extrapolates on that number ranking to provide a business justification for the rating.

Turns Negative Reviews Around It's estimated that more than 85 percent of customers are positively impacted by businesses that reply directly to their online customer reviews. Helps Drive More Traffic When customers are researching new products or service providers online and reading direct customer reviews, they are more likely to visit that company's website to learn more.

Related Content: Using Customer Reviews in Marketing 7 Best Reviews Websites to Collect More Customer and Product Reviews in Now that we've explained what a review website is and why they are essential to a business's growth, let's introduce these seven best review platforms.

Benefits of Collecting Reviews on this Platform It's free for businesses to sign up and accessible for customers to review It Helps improve SEO with the more positive reviews published Easy for customers to publish reviews and read reviews during their Google search 2 - Amazon Customer Reviews Our next pick for top customer review platforms is Amazon.

Benefits of Collecting Reviews on this Platform Helps improve brand reputation for companies selling on Amazon Can improve sales on other platforms Gives insights into possible operational problems 3 - Angi. com What used to be Angie's List is now Angi.

Benefits of Collecting Reviews on this Platform A business must be a certified home service provider to sign up and engage with reviewers It's easy to request feedback and reviews directly from the platform Reviews are verified before being published 4 - Consumer Reports Consumer Reports was founded in when consumers were inundated with overhyped consumer products, services, and business offerings.

Benefits of Collecting Reviews on this Platform Great for manufacturers of consumer goods looking for independent and verifiable reviews Positive reviews on ConsumerReports. org significantly improve online reputation for companies Highly trusted by consumers due to its non-profit, independent status 5 - Yelp One of the best online review sites for local businesses to embrace is Yelp.

Benefits of Collecting Reviews on this Platform It's free for companies to sign up for consumer reviews A great review platform for local businesses looking to target customers in local search situations Assists helping customers with their local purchase decisions from small businesses 6 - Better Business Bureau BBB If you're a business looking to ensure you maintain a positive online reputation, having a positive rating through BBB is a critical first step.

Benefits of Collecting Reviews on this Platform BBB. Benefits of Collecting Reviews on this Platform It's a one-stop shop for hotels, rental car agencies, restaurants, and other travel-industry businesses to have reviews listed and court customers to book reservations.

Permits customers to seek out previous traveler reviews before booking directly. The Best Review Sites and Platforms in Compared Website Monthly Traffic Type Cost Region Google. Leverage feedback and reviews to improve your online reputation Get more online reviews and turn your customers into raving fans with ReviewsOnMyWebsite review generation software.

Use the jump links below to navigate to the exact content you're looking for. Customer reviews are pieces of feedback given to a business based on a customer's experience with the organization.

These reviews can be public or private and are collected by either the company or third-party review sites. By obtaining and analyzing customer reviews, businesses can measure customer satisfaction and improve their customer relations.

Negative or neutral reviews provide your company with an opportunity to learn and develop. You can see exactly where your business is failing to meet customer needs and remove common roadblocks in the customer journey. For particularly poor reviews, reps can follow up with these customers and prevent potential churn.

They can highlight specific pain points and craft personalized responses geared to specific problems. This makes your customer service team appear more invested in your customers' goals, which results in fewer negative reviews and increased customer retention.

The other major reason for obtaining reviews is the opportunity to share them with potential customers. Positive reviews can be used as customer testimonials during lead acquisition and can help you add more contacts to your CRM.

So, don't just pat yourself on the back the next time you get a five-star review; Make sure everyone knows how good a job your company is doing. With that in mind, it's not safe to assume we all know where to track down those positive customer reviews.

I mean, we might all be able to rattle off one or two sites "Yelp! And I think you can get them to show up in Google Maps, too? Check out our list of the best product review websites for B2B and B2C companies.

Keep in mind that every industry has niche sites, too. For instance, those in the restaurant industry may want to be on UrbanSpoon or OpenTable. This blog post won't get into sites that are specific to one industry, but it will provide review sites that apply to businesses in almost any industry.

Amazon was one of the first online stores to allow consumers to post reviews of products in , and it remains one of the most important resources for consumers looking to make informed purchase decisions. Even if people can and do buy a product elsewhere, if it's sold on Amazon.

com — unless it's gasoline or drug paraphernalia , that is — then many people will look up its Amazon review before they decide to buy. Image Source. What's going to separate your product from one that looks just like it?

Those shiny gold stars and good customer reviews. Products are rated on a five-star rating scale, which is broken down by the percentage of reviews per star, followed by most helpful customer reviews and most recent customer reviews.

Part of the New York Times, Wirecutter is an excellent resource for customers looking for honest, independent product reviews. All products go through rigorous testing by the Wirecutter team so readers can rest assured that their recommendations are legit.

From a business perspective, there isn't much you can do to influence ratings on this site, but it should encourage your brand to make its products the best they can be.

Geared toward U. But you get what you pay for. The reviews, given on an A—F scale, are typically very well-thought-out — not a lot of that ranting and raving that's more common on free review sites. The reviews can't be anonymous, which helps cut down on fake or misrepresentative reviews, and companies are allowed to respond to the reviews posted about them, too.

It's free to set up a page for your company. Once you have yours, encourage your customers who are on Angie's List to leave reviews there — members are the only ones allowed to do it!

Have customers located in Australia? CHOICE is an independent, member-funded consumer advocacy website based in Australia. It independently evaluates products and provides detailed reviews to its members.

The bulk of its work involves consumer rights, exposing shady industry tactics, as well as providing product reviews. In addition, it allow members to rate and discuss specific products and services with other CHOICE members.

If you have customers in Australia, we recommend encouraging those who are on CHOICE to leave reviews there. Trustpilot is a fast-growing, community-driven consumer review platform based in Denmark, although it has expanded out of Europe into 65 countries, including the U.

The platform for businesses helps companies from all over the world proactively collect customer reviews. It's the customers who write both product and seller reviews, keeping it third-party verified. While there is a basic version for free this lets you create a profile page and collect customer reviews , the paid versions let you create customizable review invitations, share ratings and reviews on social media, and link review data to your internal business systems.

Similar to TrustPilot, the Swedish-based TestFreaks helps companies proactively collect customer reviews and write seller reviews to complement them.

Another cool addition? Its question and answer feature, which lets prospective customers post questions and receive answers directly from your customer service team. is an independent consumer review organization that tests and reviews products and then writes about them.

Unlike Angie's List, it's the folks at Which? who write the reviews — not the customers. They don't accept submissions for product testing or survey inclusion, but they do encourage people to let them know about their products and services by emailing brcpress which.

While this leaves less room for you to influence whether your products end up on their site, it's still worth knowing about and checking in on this popular site, especially if you have customers in the U. The website has product reviews for everything from dishwashers and tablets to cars and credit cards.

It tests and reviews all these products, and then writes about both its methodologies and results. It also surveys customers for things like the best and worst firms for customer service.

A lot of its content is free, but customers can become members for £ A nonprofit organization, Consumer Reports is an independent product-testing organization that runs unbiased tests to rate and recommend products.

It has reviewed over 7. Fun fact: The company buys and tests 80 cars each year! This is about as legitimate as it gets. As such, there's not much you can do here "except" if you sell a product, make sure it's really, really good. If nothing else, you could take this website as a lesson in excellent content creation.

For each product it reviews, it provides the review criteria, product overviews, a buying guide, and social sharing buttons. It's all quite comprehensive and, well, helpful.

Pretty much the key to great content, am I right? Each company's page provides a list of all its reviews, which includes the consumer's star rating as well as a short explanation for its score. Consumer Affairs also allows users to submit review recordings, which are two-minute videos where people talk about their experience with a brand.

This makes the review much more compelling because you can actually see the person talk and express their genuine feelings about the company. If you're in the travel, hotel, airline, entertainment, or restaurant industries, you'll want to check out the reviews on the popular website, TripAdvisor.

As the largest travel site in the world, it has over million reviews, opinions, and photos taken by travelers. It also has some awesome content on low airfares, travel guides, rental listings, and advice forums for pretty much every location in the world you could possibly imagine.

A lot of people look there before booking a trip. The key to a successful profile on TripAdvisor is making it as close to the top of the popularity index as possible, so that people searching for information in a specific place see your listing.

According to TripAdvisor , the popularity ranking algorithm is based on three key components: quantity, quality, and recency of reviews. Here's an excerpt of the advice they give businesses looking to improve their ranking:. Offering incentives for reviews is against the rules, though — take a look at our policy to make sure you understand what is and isn't okay.

While other sites are reliant on advertisers and outsourced reviews to provide their site with content, Which? has a team of experts who conduct rigorous product testing themselves.

For its professionalism and integrity, it is one of the best product review sites. A bicycle can be a major purchase costing thousands of dollars for high end bikes.

Road Bike Review is a great place to start. The site is a great resource for anyone who simply enjoys road bikes. The only caveat is that you are required to have a membership to access much of the content.

This site even has podcasts and informative and well produced television shows. Even for practiced golfers, walking into a pro-shop can be a rather confusing experience.

For each different kind of club, there are a multitude of options. With so many accessories to choose from, a resource to steer you in the right direction is invaluable.

Enter iGolfReviews. Unlike the other sites we have mentioned so far, this one is run by just one dude. But this guy works hard. We would be remiss if we talked at length about all of the the best product review sites without mentioning Youtube.

Youtube represents the future of product reviews and people are turning amateur product review videos into a cottage industry. The great thing about Youtube is its ability to show you real people actually using the product. There is no mystery to the method in which the review is being conducted.

You are getting a first-hand glimpse into what it would be like to use almost any product you want. The Youtube product review scene is so big that you could type almost any product into Youtube and you are likely to get at least one, if not dozens of different videos of people using a product.

This takes you along with the reviewer on the journey of discovering the qualities and faults of products you are interested in. Though, we should note some weaknesses of using Youtube as a product review source.

First, not many Youtube reviews conduct endurance or stress tests on the products being reviewed. Many of them simply involve taking the product out of the box and examining it in its new and shiny glory.

Second, since anyone can make a Youtube product review, it can take some time to find Youtube product reviewers who have the level of expertise to deliver a truly informative and insightful evaluation of a product. But there are plenty who can.

It is just a matter of finding them. Information about appliances, health products, garden tools and all kinds of other household items can be found here. You might have trouble finding information about specific products, but their features and comparisons are often just the right combination of informative and entertaining.

Digital Trends is not quite the electronics reviewing powerhouse CNET is, but it does tend to review some more niche tech and is great as a second opinion to a CNET review. Want to know how a new virtual reality drone holds up? Howabaout a Wifi enabled barbeque?

Digital Trends will give you the inside information you need to make that next big purchase.

You'll have plenty of accounts to choose from, but you may miss out on high interest rates that other banks offer. We unpack the world of wellness — from your next workout to your next meal delivery kit.

Editors' Choice: With fair prices, tasty eats and a bit of whimsy, this grocery service hits the mark. We go in-depth on products to make your home a little sweeter. There's something to be said for speed and convenience in a single-serve coffee maker. Find the Keurig or K-cup compatible machines that fit your taste and lifestyle.

We explain what you need to know about top products and services — from cards to cars. Deals Reviews Best Products Versus Gift Guide Shopping Extension Coupons.

Full-Length Reviews If you want to know the ins and outs of a product, start here. Leesa Mattress Review: Reasons to Buy or Not Buy in Tempur Cloud Mattress Review A Tempur-Pedic Bed at an Entry Level Price.

Tempur ProAdapt Mattress Review The Most Versatile Bed From Tempur-Pedic. Palmetto Solar Review: Our New Top Choice for Going Solar.

Asus ROG Zephyrus G14 Review: A Lot to Love for Creators and Gamers. All Tech Tech Discover the most recent tech reviews on CNET.

All Tech. Nuvyyo Tablo 4th Gen Review: Cheapest and Best TV Antenna DVR. Samsung Galaxy S24 Ultra Review: A Pricey Way to Join the AI Craze. OnePlus 12 Review: A Powerhouse Flagship With One Key Flaw.

HP Envy Move All-in-One 24 Review: The Desktop You Can Take With You. Lenovo ThinkPad X1 Yoga Gen 8 Review: Business 2-in-1 With Right Size, Wrong Resolution. All Money Money We go in-depth on money matters.

All Money. BMO Harris: Banking Review. Arvest Bank: Banking Review. It then distills them down to a simple 5 star scoring system so you can get a quick snapshot of how a product has fared with professionals as well as the public.

Right now TestFreaks is boasting as many as 30 million product reviews and ratings, a number which is almost unbelievable. But hey, there is no such thing as too much information when making a big purchase, right?

began as a magazine in the s. Since then, it has stood the test of time to become a website which advocates for creating a population of informed and protected consumers. In this way, it shares a similar mission and characteristics to Consumer Reports independent, no advertising.

For this reason, Which? also requires a subscription fee to access premium content on their site although much of the content is free. While other sites are reliant on advertisers and outsourced reviews to provide their site with content, Which?

has a team of experts who conduct rigorous product testing themselves. For its professionalism and integrity, it is one of the best product review sites.

A bicycle can be a major purchase costing thousands of dollars for high end bikes. Road Bike Review is a great place to start. The site is a great resource for anyone who simply enjoys road bikes.

The only caveat is that you are required to have a membership to access much of the content. This site even has podcasts and informative and well produced television shows.

Even for practiced golfers, walking into a pro-shop can be a rather confusing experience. For each different kind of club, there are a multitude of options. With so many accessories to choose from, a resource to steer you in the right direction is invaluable.

Enter iGolfReviews. Unlike the other sites we have mentioned so far, this one is run by just one dude. But this guy works hard. We would be remiss if we talked at length about all of the the best product review sites without mentioning Youtube.

Youtube represents the future of product reviews and people are turning amateur product review videos into a cottage industry. The great thing about Youtube is its ability to show you real people actually using the product.

There is no mystery to the method in which the review is being conducted. You are getting a first-hand glimpse into what it would be like to use almost any product you want. The Youtube product review scene is so big that you could type almost any product into Youtube and you are likely to get at least one, if not dozens of different videos of people using a product.

This takes you along with the reviewer on the journey of discovering the qualities and faults of products you are interested in. Though, we should note some weaknesses of using Youtube as a product review source.

First, not many Youtube reviews conduct endurance or stress tests on the products being reviewed. Many of them simply involve taking the product out of the box and examining it in its new and shiny glory. Second, since anyone can make a Youtube product review, it can take some time to find Youtube product reviewers who have the level of expertise to deliver a truly informative and insightful evaluation of a product.

But there are plenty who can. It is just a matter of finding them. Information about appliances, health products, garden tools and all kinds of other household items can be found here. You might have trouble finding information about specific products, but their features and comparisons are often just the right combination of informative and entertaining.

Digital Trends is not quite the electronics reviewing powerhouse CNET is, but it does tend to review some more niche tech and is great as a second opinion to a CNET review. Want to know how a new virtual reality drone holds up?

Howabaout a Wifi enabled barbeque? Digital Trends will give you the inside information you need to make that next big purchase. Good Guide approaches product reviews a little bit differently. Where most sites will only focus on the value and efficacy of a product, Good Guide takes a broader look at the environmental, health, and social responsibility aspects of a product.

Does that mosquito repellent contain any harmful or banned substances? Good Guide knows, and it is ready to fill you in. Toggle navigation. about B2B services membership shipping calculator support info blog sign up log in. Best Product Review Sites: Top Fifteen. Jun 02,.